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How to Import a List of Users |
Import Users with a CSV File
For User Administrators.
Import a spreadsheet of your staff to set up your whole license at once. The import:
- creates accounts for people who don’t have one,
- adds people who already have a Classwork.com account to your license,
- updates roles and schools, and
- removes anyone who isn’t in the file from your license.
New users get a welcome email with sign-in instructions and a temporary password.
Make the CSV file
Start from the template attached to this article. The first row must be these six column names, in this order, spelled exactly like this:
Last Name,First Name,Email Address,Second Email,School,User Roles
Include everyone, even people you imported before. Anyone left out of the file is removed from your license and from reports.
School column
- District license: use the school name exactly as Classwork.com has it. To see the names, open any user on the Users page and look at the Works At list. Missing a school? Email support@classwork.com.
- School license: leave it blank.
- District staff (not at one school): leave it blank.
User Roles column
Leave it blank for teachers. For anyone else, use one or more of these codes, separated by commas:
teacher | Teacher. Add it when someone with another role also teaches (for example, curriculum_author, teacher). |
user_admin | User Administrator: adds and removes users, manages teams. You have this role if you’re importing. |
school_admin | School Admin: school dashboard and reports. |
district_admin | District Admin: district dashboard and reports. |
curriculum_author | Curriculum Author: builds District Resources. |
curriculum_reviewer | Curriculum Reviewer: reviews submitted Activities (also needs a Review Team). |
curriculum_manager | Curriculum Manager: organization settings plus full authoring. |
district_item_bank_user | District Item Bank User. |
What each role sees: Manage User Roles and Permissions.
Import the file
- Go to Administration > Users and click Import Users.
- Click Browse and pick your CSV file, or drop it on the box.
- Classwork.com checks the file first and shows what would happen: Rows, Errors, Users to be Enrolled, Users to be Removed, Users to be Created and Users to be Changed. Nothing has changed yet.
- Check the numbers, especially Users to be Removed. If they look right, click Import Users.

If the file has a problem, you’ll see Correct the errors in your file (listed below), and upload again, with each error by row. Fix the file and click Upload a new file.

Warnings you might see
| Would cancel personal subscription for… | The person pays for their own subscription. It will be canceled; an annual subscription is refunded for the time left, a monthly one isn’t. |
| Removing from license… | The person is on your license but not in the file. They’ll be removed. Their last sign-in date is shown. |
| Two different users already exist for… | The person has two accounts under different emails. Both will be added, which may go over your license count. Email support@classwork.com to merge them. |
| License teacher limit exceeded during import. | The file has more teachers than your license allows. Email support@classwork.com. |
If Clever or ClassLink rosters your district
There’s no Import Users button. Your users come from your SIS. To add one person by hand, see Manage Users in Administration.
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