Why Isn’t the Eraser Working?

Eraser Tool Overview

The Eraser tool only removes items created with the drawing tools. If the eraser does not seem to work, you may be trying to erase something it cannot remove.


What the Eraser Can Remove

The eraser can remove anything created while Draw Mode is active, including:

  • Pencil marks
  • Highlighter strokes
  • Freehand lines
  • Straight lines
  • Arrows
  • Circles
  • Squares
  • Any other shapes drawn using the Draw tools

To erase, select the eraser and click and drag across the drawing, similar to erasing on a chalkboard.


What the Eraser Cannot Remove

The eraser cannot delete items added using editing tools. These must be deleted using the Select tool instead.

The eraser cannot remove:

  • Multiple Choice, Multiselect, or any other question type
  • Teacher Text
  • Images or uploaded PDFs

These items need to be deleted manually.


How to Delete an Item That Is Not a Drawing

If you want to delete a question type, Teacher Text, or any non-drawing element:

  1. Make sure the Selecttool (arrow icon) is active.
    • If another tool is active, press Esc to return to the Select tool.
  2. Click the item you want to delete.
  3. Delete it using one of these options:
    • Press Delete on your keyboard, or
    • Open Edit and select Delete.

Undoing a Mistake

If you remove something by accident:

  • Click the Undo arrow at the top of the screen, or
  • Open Edit and select Undo.

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